We love PPN! We met with Kyle for an initial consultation, we talked, she toured our house, received details on care, signed documents (e.g. emergency contact information), and she introduced herself to our cat. When we went out of town she came by once or twice a day to feed the cat, clean her box, bring in mail/packages, took out the garbage/recycling. PPN goes beyond the usual pet sitting by also spending quality time playing with the pets. This definitely decreases the amount of stress leaving creates. While we were gone it was comforting to receive text message pictures of our kitty, so we knew our house and our fuzzy friend were being cared for and were in good hands. We have continued to use PPN when we go out of town for long weekends because our cat is so happy when we return.